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JetBlue Broke My Vinten Tripod

This week, hard-core baseball fans are “living the dream”. They are wearing actual licensed MLB Red Sox uniforms and playing with former baseball legends in sunny Florida. They are experiencing this once in a lifetime opportunity for a price. I followed them around for two days, but I also paid a price for moving my gear down the east coast. Thanks to the mishandling of my checked luggage, I am “living the nightmare” with a broken tripod.

Fort Myers Baseball
Former MLB Players
Training Camp
Fantasy Player

I just got back from chilly Fort Myers, Florida last night. I shot a documentary on the Red Sox Fantasy Training Camp for a local network television station. I got a lot of great stuff and I thank my Sony PMW-EX1, Letus Extreme and Vinten Vision 3 tripod for that. BUT…

Let this be a warning to all who read this blog and travel gear from place to place.

Vinten Vision 3

JetBlue Broke My Vinten Tripod.

The Vision 3’s ride in the soft travel bag from Boston’s Logan Airport to South West Florida Airport was a rough one. I had the tripod head wrapped in bubble wrap and beach towels, but that did not save it from the blunt trauma. I found the damage on the first day of shooting in Florida. I should have inspected my gear more closely at the airport, but I was in a rush.

Added Protection
Big Crack in the Plastic
Crack in the Vision 3 Head Case
Broken Knob

It appears the bag was dropped. One of the three hinged plastic plates near the head has cracked and detached from the bowl. I had to deal with irregular pans and unexpected movement while operating the camera during my time in Florida. That sucked. I also found a small crack in the metal casing near the tilt friction knob. If that was not enough, the tilt lock knob has a hairline fracture. I respect this tripod a lot and it has served me very well. I love how smooth it is. The Vision pan head series has allowed me to do amazing things with my camera when it comes to precise panning and tilting.

I am booked solid and must use this tripod, it its current state, until I can either get it fixed or buy a better Vinten Vision tripod system, like the 11 or 100. I may just settle for aluminum sticks with 100mm bowl, rather than the very expensive carbon fiber option.

When on a job, the most important piece of equipment is the camera. I carry it on the airplane with me and I keep a very close eye on it. I always have a few batteries, tape/media and a single wireless mic system in the Porta Brace camera bag to be able to make television even if all my other equipment is lost. Checking my television luggage has always been a stressful situation when I travel. I use padded, air and water tight Pelican Cases for most of my gear. But, my tripod will not fit in any of these type of cases.

Now that the second most important piece of television gear has been damaged, the tripod, I am going to change my travel technique. I should have packed this vital bit of gear in a padded, hard shell tripod case. I plan on buying one (or two) soon.

Padded Soft Case
JetBlue - Sticker

When I spend thousands on a larger Vinten tripod system, I will never travel the tripod and head in a soft padded Vinten tripod bag. The “Fragile, Do not drop” sticker that JetBlue stuck on the bag means nothing to the guys who load baggage into the belly of a commercial airplane.

So why don’t I file a claim with JetBlue? I just do not have the time to waste… and I love the fact that they have loads of legroom and 40 channels of in-seat DirectTV.

Once the documentary airs and I get approval, I will post some of the footage on this site for you to check out. When I get a new tripod, I will review it here on my site.

UPDATE 2/10/09: I spoke to JetBlue and they are unable to help me because I did not file a claim within four hours of arrival in Florida. I am currently working with Vinten to get my tripod repaired.

9 comments to JetBlue Broke My Vinten Tripod

  • Jeff Brigham

    Hey Tom,
    Sorry to hear the bad news. Sounds to me you treat this tripod like your first born! Thanks for posting this. It is a big help to read stuff like this and get real experience (and horror-stories) from the field. I will think twice now when I travel my Miller sticks in a soft bag!

    Have you ever used the Vinten 10 LF tripod? I found one on eBay that I might buy.

  • So sorry to hear about that. Any chance Jet Blue will reimburse you?

  • @Jeff Brigham:
    Jeff, the 10LF is a good tripod, but an old one. This model is no longer made. We use these in Boston with the Bruins on our TV truck. Keep in mind that a Vinten tripod is great when treated well and maintained (funny I should say this now…) but if the fluid has leaked out of the head or the tripod was abused, you will not be happy.

    Too bad you could not try it out before you buy it.

    Good Luck!

  • @Mike Jones:
    Mike, if you ever travel with anything of value, check the contents inside your travel cases for damage. JetBlue has a policy that you must report damage and file a claim within 4 hours of arrival. This may differ from airline to airline. I paid the price for hitting the ground running, since we were so busy on this shoot. I tried to deal with this after the fact!

    Tom

  • Bob Hart

    The bad news story which makes one cringe.

    On an A-A flight from Los Angeles to Ohare, I observed through the starboard side window my big blue case with CP16 camera inside get thrown “airmail” by the handler from the wagon onto the conveyer.

    It landed and was just saved from going over the side and dropping heavily 3ft down onto the ground.

    I had left the lens fitted up to the camera, then knowing no better. It was off the camera and in the bottom of the box when I opened it.

    Your tripod looks like it was on the bottom of the heap with heavy stuff stacked on it to overclose the leg and create that sort of damage.

    I think the vinten is a cast aluminium. It may be possible to have the more costly bits not part of the fluid components MIG welded with gas shield and the welds milled back.

  • Antonio Forjaz

    Hi Tom, I rented my legs out and when they returned them the same thing happened, where you able to fix? What can I try to fix mine, It is broken exactly in the same place.
    Best
    Antonio

  • Mike St.Pierre

    Just took a round trip flight on Jet Blue from Oakland to Boston. Two of the four luggage pieces are wasted. Haven’t approched the airline yer but to do the damage it did they must have dropped a 400 pound crate on to our luggage. It was good quality stuff (Atlantic) but somehow they were still able to tear the outside and crush the plastic shields that frame it on the inside

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